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### Cannot start the viewer from removable media

When you insert the removable media into the appropriate drive, a viewer is started, or you may choose a viewer to start.

However, if your workstation does not recognize the autorun.inf file included on the media, no viewer is started and you may not select one to start. See Folders and files included with the Disc Advanced Viewer. In this case, you need to manually start Disc Advanced Viewer.

Steps for this task

To manually start the viewer from a removable media:

| 1. | Insert the removable media into the appropriate workstation drive.

| 2. | In Windows, open File Explorer.

| 3. | Right-click the drive on your workstation that corresponds to the media you inserted.

For example, if you inserted a CD, right-click the CD drive on your workstation.

| 4. | From the menu that is displayed, select Install or run program.

The Welcome to Change Healthcare Radiology Solutions Disc window is displayed.

| 5. | Click Advanced Viewer (Recommended). The Disc Advanced Viewer starts.

Note: If a copy of the Disc Advanced Viewer does not exist on your local hard drive, a message is displayed indicating that the viewer is copied to the hard drive, before it is started.

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