Filter:

Submit Search

### Cannot start the viewer from removable media

When you insert the removable media into the appropriate drive, a viewer is started, or you may choose a viewer to start.

However, if your workstation does not recognize the autorun.inf file included on the media, no viewer is started and you may not select one to start. See Folders and files included with the Disc Quick Viewer. In this case, you need to manually start the Disc Quick Viewer.

Steps for this task

To manually start the viewer from removable media:

| 1. | Insert the removable media into the appropriate workstation drive.

| 2. | In Windows, open File Explorer.

| 3. | Right-click the drive on your workstation that corresponds to the media you inserted.

For example, if you inserted a CD, right-click the CD drive on your workstation.

| 4. | From the menu that is displayed, select Install or run program.

The Welcome to Change Healthcare Radiology Solutions Disc window is displayed.

| 5. | Click Disc Quick Viewer. The Disc Quick Viewer starts.

Your search for returned result(s).